Course Facilitation Guidelines


You will receive the greatest value from this unique experience if you closely adhere to these Facilitation Guidelines. Please feel free to visit our Frequently Asked Questions page for more valuable information. If you have additional questions, comments or concerns please send us an email via the Contact Page and we will respond as soon as possible

Course Facilitation Guidelines

The narrated online courses teach adults and young adults effective communication skills to minimize conflicts and maximize successful teamwork. The methodology leverages activities containing easy to remember tools and techniques to improve cultures one person at a time. Participants read a chapter in the textbook, complete the corresponding chapter in the workbook, then experience the narrated online portion. The BULLY Book is the exact copy of the online BULLY Course. The online BULLY course is narrated by the author and has additional features. The courses can be shared in group settings with a facilitator leading discussions after displaying each lesson. The narrated PowerPoint slides contain engaging questions to initiate meaningful discussions.

The courses benefit; executives, managers, educators, students, directors, military personnel, first responders, healthcare professionals, sales associates, families, individuals seeking self-help, front line employees, therapists, and inmates. In other words…individuals and teams seeking tools and techniques to minimize conflicts and maximize teamwork. In addition, the courses function perfectly in university, high school, and middle school curriculums.

Making Your Selection

The “Communication FOCUS Bundle” contains sixteen courses, plus the textbook and workbook. The “BULLY Bundle” contains the book and the online narrated course. Sorry, the book and workbook are not included when the online courses are ordered separately. You can procure the courses for groups by simply providing the number of course participants and you will receive that number of course codes plus sets of books for everyone. The courses will help everyone trying to achieve a HAPPY LIFE – Habits And Purpose Please You…Love Is For Everyone

Customized Seminar Provided for Bulk Orders

Please contact us if you are purchasing more than one thousand courses. Your organization may qualify for one of our C3 CREW to present a customized course introductory seminar at your location.

Course Codes

Participants receive their individual “course codes” for twenty-four months of online access. Each code can be accessed from four IP (Internet Protocol) addresses per day. In other words participants are able to easily share their newly discovered concepts with colleagues, friends and family. The appendixes clearly indicate where 160 quotes and over 400 words, defined by their acronyms, are located; making it very convenient to cross reference the information to easily share with others. As an example “LEADER” is located in course number 13 (Integrity) on slide number 6. The appendix lists the slide this way; 13.6…LEADER – Leveraging Ethical Advantages; Delivering Expected Results! There is an additional appendix listing the locations of 160 unique quotes. The HOOKED and BULLY online courses also contain easy to access appendixes.

Course Organization

The “Communication FOCUS Bundle” consists of fifteen chapters in the textbook and matching chapters in the workbook, plus narrated online activities. The HOOKED Course is provided as a bonus with the the “Communication FOCUS Bundle.” Plan on approximately four hours per course to read a chapter in the textbook, complete the exercises in the workbook, and experience the online learning. To sum it up; participants spend about four hours to complete each of the courses. This totals approximately sixty-four hours of involvement to successfully absorb all of our unique methodology. Throughout the online courses you will enjoy a master teacher narrating over 850 animated PowerPoint slides and over 850 interactive activities solidifying the course concepts. The online course subscription lasts for twenty-four months; approximately one hour per week for sixteen months and the sixteen FOCUS/HOOKED Courses are easily completed. The BULLY course consists of 36 lessons designed to be taken over 36 weeks. Plan on a minimum of 10 minutes per week for the BULLY Course.

Participant Accountability

There is a ten question quiz at the conclusion of all the online courses. Participants scoring eighty per cent on the quizzes automatically receive a certificate of successful completion for the FOCUS, BULLY and HOOKED courses. After participants complete all of the FOCUS courses they qualify to attempt the “FOCUS Final” consisting of one hundred questions. A score of eighty per cent results in a certificate indicating the participant has successfully completed the entire “Communication FOCUS Bundle.”

Read the books, complete the exercises, experience the online activities. Perpetually practice applying the methodology throughout your daily interactions; FOCUS on improving your life!

WARNING…WARNING…WARNING…the tests are extremely challenging!

Navigating the Course

As previously mentioned, the courses are designed for participants to read the books, complete the exercises, then experience the electronic portion. We suggest that you proceed through the FOCUS course in the “I CARE about Teamwork” order; Integrity, Communication, Attitude, Respect, Empowerment and Teamwork. After completing the first seven courses, in a group setting, potentially ask the participants to select the order of the remaining courses. Get ready…tough decisions…all of the courses are extremely popular. Taking the courses in numerical order also works very well…pay very close attention to the “Change Course.” If you are unable to convince yourself to change the remaining courses will probably be a waste of your time and resources!

Online Accessibility and Technical Support

The electronic portion is accessible on Personal Computers and mobile devices. Login into the course and you will find the technical details delineated on the “Learning Modules Page.” The “system requirement” links you to information regarding free software available for download to enable the course to function with a variety of browsers and devices. Pay very close attention to the technical details. Make use of built in speakers, remote speakers, earbuds, headphones or share the methodology in group settings by projecting the courses onto a screen. To sum it up; the course can be accessed just about any place on the planet, at any time on most computers and most mobile devices. Sorry…because of the intricacies of the text and graphics we do not recommend viewing the course on smart phones. Please contact us if you have any questions regarding technical details.

Selecting a "FOCUS Course Coach" to Facilitate Training

We recommend that organizations select an individual to serve as the educational “Coach.” The “Coach” might be a boss, manager, supervisor, HR representative, front line person, etc. The “Coach” can facilitate activities to ensure the newly learned concepts are successfully implemented to improve the organizational culture. The “Coach” can also be the liaison with the C3 Crew. It is very important for the “Coach” to display their desire that the course material becomes entwined in the fabric of your organization’s culture. The “Coach” might form a committee to assist in implementing the methodology to improve the organization’s bottom line!

Exercising Minds is Much Like Physical Exercise

You will receive maximum benefits by becoming thoroughly engaged in our courses much like physical exercise improves your physical condition. The exercise provides benefits in direct correlation to the amount of time and effort put forth. Our courses provide benefits in direct correlation to the amount of time and effort put forth. The more thoroughly the methodology is applied, the more value individuals and organizations will receive from the experience. Use it or lose it!

Applying the Methodology

The intrinsic value of the courses is how the methodology can be integrated into all aspects of organizational communication. Group members can select a word, quote, concept or idea for the day, week or month. The honor of selecting the inspiration can be shared by asking the person who made the most recent selection to pick the next person who will be choosing the next word, quote or concept. Everyone can reinforce the selected word, quote or concept by incorporating the methodology in personal interactions, meetings, emails, texts, posters, social media, screen savers, newsletters, bulletins, etc.

Team competitions can enhance how the methodology creates long lasting organizational improvements. Individuals can use the goals forms to submit their suggestions for organizational improvements and awards can be provided for the most beneficial ideas. Awards might be presented for; members scoring the highest on tests, who can recite the most acronyms and/or quotes by memory, which group has done the best job of applying their new concepts, which group has created the most impact by applying the methodology to the entire organization, which individual has experienced the most improvement, the most unique improvement, etc., etc., etc.?

Activating Goals for Improvement

The courses contain exercises to establish goals and how to transform the blueprint of those goals into action plans. The “Coach” can compile and share the envisioned goals and action plans. Participants become empowered to develop clear and concise action plans to maximize their efforts.

Sharing the Copyrighted Methodology

The books and online courses are protected by stringent copyright laws. Please respect our decades of research and development by abiding by the copyright explanations in the books and in the online courses. Please contact us if you are interested in procuring licenses for any of our copyrighted materials.

Course Guarantee

We guarantee that applying our methodology, learned as prescribed, will provide tools and techniques to improve individual habits and communication skills to minimize conflicts and maximize teamwork. Please contact us within 30 days of purchasing the course(s) if the material is failing to provide tools and techniques to improve you and/or your organization. We will be very happy to address your concerns and potentially provide a refund.